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ShoreTel Mobility Eliminates the Chaos of BYOD

By integrating smartphones and tablets users love with leading IP PBX systems, ShoreTel Mobility extends power of unified communications to mobile workers
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SUNNYVALE, Calif., Oct. 10, 2011 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), today announced an update to ShoreTel Mobility, a smartphone integration solution that simply and intelligently integrates all leading smartphones and tablets with leading IP PBX systems extending full UC and cost-saving calling capabilities to the mobile workforce. IT professionals can now empower their users with enterprise UC on the smartphones they love, leveraging the IP PBX platform that they already have – all while reducing costs and securing enterprise communications.

With its heterogeneous platform support, ShoreTel Mobility delivers capabilities that conform to the way people want and need to work.

ShoreTel Mobility is a solution that goes against conventional IT wisdom – counter to the complexity some vendors push. By design, ShoreTel marries its hallmark ease-of-use with uncompromising sophistication to deliver incredible value back to the enterprise, the IT team and the end user.


What’s New

  • Enable corporate communication applications on employee-owned smartphones and tablets, reducing support costs and burden with a simple and easy separation of personal and business identities on a single mobile device.
  • Native telephony interface integration on Android OS 2.2+ such as Motorola ATRIX 4G, Samsung Galaxy S, Motorola Droid X2, HTC Droid Incredible 2, and Motorola Droid.
  • Full-feature suite available for the latest devices on the BlackBerry OS 6 platform, including the Blackberry Torch 9800, Bold 9700, and Bold 9780.
  • Ongoing support for Apple iOS devices, including the iPhone, iPod touch, and iPad.


Enterprise Value

ShoreTel Mobility can help organizations reduce their mobile phone bills by up to 70 percent on a broad range of smartphones. With software that simply switches networks intelligently and automatically between wireless and cellular for the best option available at any given moment, ShoreTel Mobility can dramatically reduce international roaming and direct dial charges on smartphones.


IT Team Value

ShoreTel Mobility empowers the IT group to manage the security risk of enterprise communication in a BYOD environment in a way that doesn’t hinder productivity. With only a single solution to manage and deploy, despite the number of IP PBXs, UC systems and mobile device platforms deployed simultaneously across their enterprise, ShoreTel Mobility eases the workload of IT staff allowing them to focus on more business-critical missions.

Unlike competing solutions from Cisco, Avaya and RIM, ShoreTel Mobility automatically recognizes when users are outside the enterprise firewall and initiates the application-layer SSL VPN – simplifying the experience for everyone.


End-user Value

ShoreTel Mobility is easy to adopt since there is little to no learning curve given the transparent integration with the native dialer on the user’s smartphone. Dual persona ensures easy separation of personal and business identities on a single mobile device, while extending the full power of a deskphone and UC capabilities to the mobile user. Seamless and automatic selection of the best available network – Wi-Fi or cellular – without the user having to think about it, sets them free to communicate from anywhere. 


The latest version of ShoreTel Mobility is now available for customer orders and is planned to ship in November. Find a local reseller to learn more about implementation and read more about ShoreTel Mobility at



“We are hearing a lot from clients looking for advice around BYOD, and we see this as a big issue for enterprises, in addition to the efficiency and productivity benefits that mobile devices bring. Enterprises should look to a solution that supports a broad range of leading smartphones and tablets, as the devices being used at work are not always company owned. Enterprises will prefer a solution that is part of their existing IP-PBX and UC system or works with the existing system therefore avoiding upgrades or replacement of their existing infrastructure.”
 - Steve Blood, vice president of research at Gartner

“We’ve been using ShoreTel Mobility for several years on a Cisco PBX and it enables a more responsive and accessible workforce, while increasing cost-savings because our users only need a single device for both on- and off-premise contact. With the new version of ShoreTel Mobility we will now have full support for our Blackberry Torch and Android users, allowing fully integrated use for all the most popular devices.”
- Bill Klosa, lead network analyst at S&C Electric
S&C Electric Company is a global provider of equipment and services for electric power systems. Founded in 1911, the Chicago-based company designs and manufactures switching and protection products for electric power transmission and distribution.

“Our convention centre includes 160,000 square feet spread over three floors. ShoreTel Mobility will turn smartphones into a device on our PBX, allowing our users to make and receive calls wherever they might be in the building, just as if they were at their desks.”
- Harvey Cohen, manager of information systems at the Winnipeg Convention Centre.
The Centre opened its doors in 1975 and is a uniquely designed five-level facility - two levels of underground climate controlled parking space for 560 vehicles and three levels of over 160,000 square feet of meeting and trade show space.

“We view ShoreTel Mobility as a great opportunity for us to pursue previously unavailable opportunities. ShoreTel Mobility is not only the most complete solution in the space, it is compatible with nearly every IP phone system. This opens doors for us to engage almost every enterprise-scale organization in our service area”.
- Dave Casey, CEO at Westron.
Westron Communications is a voice Unified Communications solution provider with local operations in the Dallas/Ft. Worth metro area. Using advanced technology, we help our clients “Simply Connect, Communicate, and CollaborateTM.” Through our equity position in 1nService, Inc., Westron is also a national systems integrator - able to support our clients throughout North and Central America.


About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in Austin, Texas, the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit or call 1-800-425-9385.

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